Privacy Policy
1. Introduction
Grey Arrow Limited ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
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2. Information We Collect
Personal Data
We may collect the following personal data:
- Name
- Contact information (e.g., email address, phone number)
- Address
- Financial information (e.g., payment details)
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Non-Personal Data
We may collect non-personal data such as:
- Browser type
- Operating system
- IP address
- Usage data
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3. How We Use Your Information
We use the collected data for various purposes:
- To provide and maintain our services
- To notify you about changes to our services
- To provide customer support
- To gather analysis or valuable information to improve our services
- To monitor the usage of our services
- To detect, prevent and address technical issues
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4. Legal Basis for Processing Personal Data
We process personal data based on the following legal grounds:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests
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5. Sharing Your Information
We do not share your personal data with third parties except:
- With your consent
- To comply with legal obligations
- To protect and defend our rights and property
- With service providers to perform tasks on our behalf
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6. Data Security
We use administrative, technical, and physical measures to protect your personal data. However, no method of transmission over the internet or method of electronic storage is 100% secure.
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7. Your Data Protection Rights
You have the following rights regarding your personal data:
- The right to access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
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8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
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9. Third-Party Services
Our service may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
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10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
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11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By mail: Brook Lynn, 5 Chapel Lane, Golcar, Huddersfield, England, HD7 4HZ
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This Privacy Policy is in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.